Introduction
Enov8 Solutions Limited (“Enov8”) is a leading information technology company registered under the laws of the Federal Republic of Nigeria. We are committed to protecting the privacy and personal data of our customers, suppliers, end users, and other stakeholders.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable data protection laws, including the Nigerian Data Protection Regulation (NDPR) 2019 and other relevant regulations
This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable data protection laws, including the Nigerian Data Protection Regulation (NDPR) 2019 and other relevant regulations
1. Who is Responsible for Data Protection?
Data protection and security are a shared responsibility across Enov8 and all its employees. Enov8 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with data protection laws and maintaining high standards for data privacy
For any privacy-related inquiries, you may contact our Data Protection Officer (DPO) at:
Email: dpo@enov8solutions.tech
Phone: 070 7075 5423
Address: 5A Awudu Ekpekha Blvd St, Lekki phase 1, Lagos
2. Types of Personal Data We Collect
The personal data we collect depends on the products and services you use. It may include, but is not limited to:
- Basic Information: Name, title, employer, age, company name, job title.
- Contact Details: Address, phone number, email address, country of residence, username, passwords.
- Technical Information: IP address, log files, cookies, and other website-related data.
- Financial Information: Debit or credit card details, bank account information, payment history.
- Location Data.
- Employment Information: Background check results from recruitment processes.
- Marketing and Communications Data: Direct mailer lists, customer feedback, and survey responses.
3. Legal Basis for Processing Personal Data
We process personal data based on one or more of the following legal bases:
- Consent – Where you have given clear and explicit consent.
- Contractual Necessity – Where processing is necessary to fulfill a contract.
- Legal Obligation – Where we are required to comply with a legal or regulatory requirement.
- Legitimate Interest – Where processing is necessary for our business operations and does not override your rights.
- Public Interest – Where processing is required for official functions or security purposes.
4. How We Collect Your Personal Data
We collect personal data directly from you when you:
- Communicate with us (e.g., submit an application, make inquiries, contact customer service).
- Register or subscribe to our products and services.
- Use our network, services, and websites.
- Participate in surveys or marketing initiatives.
- Visit our offices or browse our website.
- Engage with us as a business partner or supplier.
- Provide feedback or file complaints.
Additionally, we may collect your personal data from third parties such as credit reference agencies, financial institutions, and other lawful sources where you have given consent for disclosure.
5. Cookies and Website Tracking
We use cookies and similar technologies to collect data when you visit our website. Cookies help us recognize visitors, improve user experience, and analyze website usage. Please refer to our Cookie Policy for more details.
6. How We Use Personal Data
We may process your personal data for the following purposes:
- To verify your identity.
- To assess and process your applications for our products and services.
- To provide, manage, and improve our services.
- To process billing, payments, and debt collection.
- To prevent fraud and ensure network security.
- To conduct customer support and service management.
- To comply with legal and regulatory requirements.
- To send marketing communications (with your consent).
- To conduct market research and business analysis.
- To perform automated decision-making or profiling (if applicable, e.g., fraud detection, credit scoring).
7. Disclosure of Personal Data
We may share your personal data with:
- Government agencies and law enforcement where required by law.
- Service providers, agents, contractors, and business partners who assist in delivering our services.
- Financial institutions for processing transactions.
- Any party with your express or implied consent.
- Third-party processors and sub-processors that assist in data processing activities (e.g., cloud storage, CRM platforms, analytics tools). We ensure these entities comply with data protection laws and enter into appropriate agreements with them.
8. International Data Transfers
If we transfer your personal data outside Nigeria, we ensure that:
- The recipient country has adequate data protection laws; OR
- We use Standard Contractual Clauses (SCCs) to protect your data; OR
- We obtain your explicit consent before such transfers
9. Data Retention
We retain personal data only for as long as necessary for the intended purposes or as required by law. Certain records, such as financial transactions, may be kept for up to six years for regulatory compliance.
10. Data Breach Notification
In the event of a data breach, we will:
- Notify affected individuals within 72 hours where there is a high risk to rights and freedoms.
- Report to the Nigerian Data Protection Bureau (NDPB) as required by law.
- Take appropriate remedial actions to mitigate the impact of the breach.
11. Your Rights as a Data Subject
As a data subject, you have the right to:
- Access and review your personal data.
- Request correction, deletion, or restriction of processing.
- Withdraw consent for data processing.
- Object to direct marketing.
- Request data portability (where applicable).
- Lodge a complaint with the relevant data protection authority
To exercise your rights, please contact our Data Protection Officer (DPO) using the details provided above.
12. Children's Data
Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will take immediate steps to delete it.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you.
14. Contact Us
For inquiries regarding this Privacy Policy or to exercise your data rights, please contact us:
Enov8 Solutions Limited
Address: 5A Awudu Ekpekha Blvd St, Lekki phase 1, Lagos
Email: dpo@enov8solutions.tech
Phone: 070 7075 5423
15. Where to Find This Privacy Policy
This policy is accessible via:
Website Footer (on every page)
During Data Collection (e.g., sign-up forms, payment pages)
Marketing Emails (link in email footers)
Employee & Supplier Agreements
Mobile Apps (if applicable)
Effective Date: March, 2025
